Job Description

Job Title: Community Outreach Specialist

Locations: Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester

***home based will be around one of these locations, however, you must be open to traveling to anyone of these locations as needed for community events

***Must have a reliable car to get around, cannot take public transportation***

Pay: 34-36/hr

Start Date: ASAP

Hours: 9am-5pm, M-F 40 hours

Overview:

We are seeking a dynamic, community focused individual to lead outreach and engagement efforts across the Hudson Valley region. This is a field-based role that requires a self-starter who can independently plan, execute, and follow up on outreach initiatives.

As an organization focused on engagement and outcomes, we leverage nutrition services to re-engage Medicaid members, screen for health related social needs, and connect individuals to critical community resources to improve overall outcomes. In this role, you will serve as a key connector between Medicaid members, healthcare partners, and community based organizations, helping expand access to services and strengthen community partnerships.

Key Responsibilities:

• Develop and maintain strong relationships with community partners, including FQHCs, clinics, CBOs, providers, and referral sources
• Drive referral generation and build sustainable partner pipelines through strategic outreach and relationship management
• Plan, coordinate, and execute community events, workshops, and in-servicing sessions with CBOs, FQHCs, and provider partners
• Serve as a key point of contact interfacing with clinics, care managers, referral coordinators, and community organizations
• Own responsibility for generating referrals through community education, outreach, and engagement efforts
• Educate Medicaid members and community partners on available programs, including eligibility and enrollment processes
• Represent the organization in the field to increase awareness, engagement, and program participation
• Collaborate with internal teams to align outreach strategies with organizational and statewide initiatives
• Identify opportunities to expand partnerships and enhance program reach and effectiveness
• Track, analyze, and report on outreach activity, referral trends, and program performance metrics

Qualifications:

• 1–2+ years of experience in community outreach, healthcare navigation, public health, or a related field
• Preferred experience working with Medicaid populations, FQHCs, CBOs, and referral generation initiatives
• Strong understanding of community engagement within healthcare or social services environments
• Excellent communication, relationship building, and organizational skills
• Ability to work independently in a field based role, with strong planning, execution, and follow up capabilities
• Proficiency in Microsoft Office or Google Workspace; CRM experience is a plus
• Bachelor’s degree in public health, social work, or a related field preferred (or equivalent experience)
• Flexibility to work occasional evenings or weekends for events

What You’ll Bring:

• A proactive, solutions oriented mindset with strong problem solving abilities
• A passion for community engagement and improving outcomes for Medicaid populations
• The ability to build trust and foster meaningful relationships across diverse communities
• Strong ownership mentality with the ability to drive initiatives from planning through execution

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