Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform.
As our US client base expands, we are seeking a proactive Customer Success Manager to own post‑go‑live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
What you will do
Who we are looking for
Experience
- 2–5 years in Customer Success, Account Management, Support Management, or similar client-facing roles.
- Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset
- Empathetic, structured, and relationship-driven.
- Strong communicator capable of executive-level conversations.
- Proactive problem-solver who can manage customer needs before they escalate.
- Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus
- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms.
- Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
What We Offer
Stimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
Compensation
Base Salary: $70,000 – $85,000
Variable Compensation: $15,000 – $25,000
On-Target Earnings (OTE): $90,000 – $110,000
Success metrics
You will be measured by:
- Renewal execution (timeliness and accuracy).
- Client retention rate.
- Support margin (efficiency of support utilization).
- Expansion pipeline creation
...business as SJS Industrial, is currently seeking a reliable Patient Bed Technician to work full time for SJS Executives supporting ongoing operations... ...staff and COR to ensure minimal disruption to patient care.Complete detailed maintenance and repair documentation, including...
...that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care. Responsibilities Job Responsibilities: To perform with a high degree of competency all clinical aspects of respiratory...
...Classification: Exempt Salary Range: $80,000-$100,000 Date: March 2026 Job Description The Operations Manager is responsible for coordinating transportation, dispatch, sanitation, warehouse, equipment setup, to deliver accurate, quality service to our customers...
...We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Cruise Booking Agent . In this role, you will assist clients with cruise-related inquiries, help coordinate cruise vacations, and provide support throughout the cruise...
...POSITION SUMMARY: The Mecklenburg County Horticulture team proudly manages and cares for all ornamental landscapes within the 210+ parks, facility areas, and greenway system trailheads within the Mecklenburg County Park & Recreation park system. We are also responsible...