Job Title: Invoicing SpecialistJob Description
The Invoicing Specialist will play a crucial role in managing invoice inquiries and processing statement requests for customers. The specialist will utilize invoicing software such as Coupa and SAP to ensure accurate and timely invoicing. The role may also include assisting with collection responsibilities, focusing on relationship management rather than traditional collections.
Responsibilities
Respond to invoice inquiries and manage statement requests for customers.
Work within customer portals and invoicing software like Coupa and SAP.
Assist with collection tasks by managing manufacturing and service accounts.
Establish and maintain positive relationships with customers to resolve unpaid accounts.
Coordinate with internal departments to resolve customer disputes.
Analyze account history and collaborate with various teams to address customer issues.
Contact customers regarding new order holds to resolve disputes and expedite payments.
Participate in the credit approval process as needed.
Respond promptly to customer requests via phone and email, including processing credit card payments and handling customer master updates.
Identify and escalate accounts requiring demand letters or third-party collection handling.
Essential Skills
At least 6 months of experience in AR, invoicing, collections, or billing.
Ability to handle high volume workloads and meet weekly and monthly performance metrics.
Proficiency in multitasking and managing multiple priorities.
Additional Skills & Qualifications
Experience with Coupa or SAP is a plus.
Customer service skills are essential and cannot be taught.
Experience in the manufacturing or service industry is desirable but not required.
No specific educational qualifications are necessary.
Work Environment
The role is based in a newly built office in Eden Prairie, MN, reflecting a modern and welcoming work environment. The company culture emphasizes work-life balance, offering flexibility for personal appointments and remote working options for part of the week. The team is collaborative, with opportunities to work alongside the Credit and Cash App teams. The company is a large, publicly traded organization with a long-standing history and a reputation for employee retention.
Job Type & Location
This is a Contract position based out of Eden Prairie, MN.
Pay and Benefits
The pay range for this position is $20.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Eden Prairie,MN.
Application Deadline
This position is anticipated to close on May 21, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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