This role plays a central part in empowering attorneys and staff through technology training and support. The position focuses on developing and delivering effective training — both one-on-one and in group settings — to help users confidently navigate the firm’s technology tools and systems. Alongside training, you’ll troubleshoot application and hardware issues, guiding users from problem identification to resolution while promoting best practices for efficiency and productivity.
You’ll work closely with firmwide and local IT teams, attorneys, staff, and vendors to enhance the user experience, ensure smooth adoption of new tools, and maintain a high standard of client service. Your work will blend technical expertise with instructional skill, ensuring that the firm’s technology investments are fully leveraged.
Ideal Candidate
We’re seeking someone who brings both technical knowledge and the ability to teach others effectively.
Education & Experience
Teamwork & Applied Skills
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