Learning Management System Administrator Job at AppleOne Employment Services, Louisville, KY

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  • AppleOne Employment Services
  • Louisville, KY

Job Description

Position 1: L&D Admin – Manufacturing

Supports:

  • Health, Safety & Environment (HSE)
  • Engineering (Eng)
  • Technical Services & Manufacturing Science (TSMS)
  • Global Supply Chain (GSC)

Position 2: L&D Admin – Quality

Supports:

  • Global Quality Compliance (GQC)
  • Analytical Quality Control Operations (AQCO)
  • Global Quality Supply Chain & Analytics (GQSCA)
  • Veeva Quality Docs system release support

Qualifications

  • Minimum 2 years of experience in learning administration, supporting multiple business areas / functions
  • Proficiency with Learning Management Systems (e.g., SAP SuccessFactors, Cornerstone, or similar); strong skills in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
  • Experience working in SuccessFactors required
  • Strong written and verbal communication skills; ability to liaison effectively between internal stakeholders and external partners
  • Highly organized with strong attention to detail; ability to manage multiple priorities and deadlines simultaneously
  • Preferred: Familiarity with pharmaceutical, manufacturing, or regulated industry learning and compliance requirements
  • Bachelor’s degree or equivalent work experience in a relevant field

Responsibilities

Learning Plan Management

  • Create, update, and maintain Learning Plans within the Learning Management System (LMS) based on direction from Learning Strategists
  • Assign and manage curricula, courses, and learning activities for applicable populations
  • Monitor Learning Plan completion and compliance, escalating issues as appropriate
  • Conduct periodic audits and quality checks to ensure data integrity and accuracy of Learning Plans

Day-to-Day (D2D) Tasks

  • Process routine LMS transactions including enrollments, completions, waivers, and extensions
  • Respond to learner and manager inquiries related to training records and assignments
  • Generate and distribute standard and ad hoc reports from the LMS as requested by Learning Strategists
  • Maintain organized documentation and records of all administrative actions taken
  • Support the scheduling and logistics coordination for instructor-led training sessions as needed

Administrative Tasks

  • Manage and organize shared team files, folders, and resources within collaboration platforms
  • Assist in the creation, formatting, and distribution of communication materials related to learning programs
  • Support data entry, data cleanup, and system maintenance tasks within L&D tools and platforms
  • Support centralized administrative tasks/efforts that would be applicable across all central function business areas

Conduent Liaison

  • Serve as the primary point of contact between Conduent (the external administrative learning services provider) and the internal Learning Strategists
  • Coordinate service requests, issue escalations, and follow-up actions with Conduent to ensure timely resolution
  • Track open tickets, SLAs, and deliverables from Conduent, providing regular status updates to the L&D team

Job Tags

Work experience placement, Work at office

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