Job Description

Reports To: Director of People Operations

Position Summary

Deliver comprehensive Procore training to field employees and project teams across active construction sites and regional offices. Develop and maintain training materials, conduct both in-person and virtual training sessions, and support the deployment of Procore modules as part of the company's operating system initiative. Serve as a bridge between technology implementation and field operations by providing hands-on coaching, gathering user feedback, and ensuring all employees receive role-appropriate platform training. Maintain Faulconer's Core Values at all times.

Primary Job Responsibilities

· Travel regularly to active construction sites and regional offices to deliver hands-on Procore training through group sessions, one-on-one coaching, and virtual platforms.

· Develop role-specific training materials and upload content to the Learning Management System (LMS) for self-paced learning, onboarding, and refresher training.

· Stay current on Procore updates, technology best practices, and industry trends to effectively explain new features and functionality to employees at all levels of technical proficiency.

· Work with People Operations to document and track training, ensuring all employees receive appropriate Procore training based on their role and responsibilities.

· Create and maintain training schedules that coordinate with project timelines and minimize disruption to ongoing work.

· Provide ongoing support and troubleshooting assistance to Procore users, working with IT when appropriate.

· Gather feedback from field users to identify common challenges and continuously improve training materials and methods.

· Support the deployment of expanded Procore modules as part of the company's operating system initiative.

· Collaborate with Business Operations to define current and new module training needs, ensuring training programs align with company goals.

Expectations

· Travel: Willingness and ability to travel extensively (estimated 50% of work time) to job sites within assigned region, including overnight stays. Valid driver's license and ability to pass an MVR (Motor Vehicle Record) check

· Management: there are no supervisory responsibilities.

· Physical: Ability to navigate active construction sites, including walking on uneven terrain and working in various weather conditions. Prolonged periods sitting and standing during training sessions. Must be able to lift up to 15 pounds at times.

· Work Environment: This job operates in both professional office environments and active construction sites. Regular exposure to construction site conditions including noise, dust, and varying weather. This role routinely uses standard office equipment such as computers, phones, and presentation tools.

Qualifications

· High school diploma or equivalent required; Associate's or Bachelor's degree preferred

· 1-2 years of experience in the construction industry with direct field experience preferred.

· Understanding of construction workflows, terminology, and daily challenges faced by field personnel.

· Demonstrated experience using Procore or willingness to obtain Procore Certification within the first 60 days of employment.

· Proficiency in Microsoft Office Suite, Microsoft Teams, and Learning Management Systems (LMS).

· Proven ability to train and communicate technical concepts to diverse audiences with varying levels of technological comfort.

· Strong organizational and project management skills with ability to coordinate training schedules across multiple locations.

· Patient, approachable demeanor with ability to adapt teaching style to different learning preferences and work independently.

· Bilingual capabilities, particularly Spanish, preferred.

Work Authorization / Security Clearance

· Employee must be eligible to work in the United States.

· Drug screens are required after an offer is accepted and continued employment is based on initial drug screen and any future/random drug screens administered.

· A background check will be required.

· A confidentiality agreement may be required.

· Driving records may be required.

· Further clearance may be required by clients (i.e. government or military site access).

Faulconer Team Attributes

· Positive, team-oriented attitude

· Open to personal and professional training and development

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