Job Description

Property Manager – Job Description - Condo/Coop a Must

The Property Manager will oversee a portfolio of residential co-ops and condominiums, ensuring operations meet Argo Real Estate’s high standards for client service, operational excellence, and regulatory compliance. This hands-on professional will be the primary liaison between board members, residents, building staff, and service providers, while driving efficiency, maintaining property value, and fostering positive community relationships.

Key Responsibilities

Portfolio & Client Relations

• Serve as the primary point of contact for boards, residents, attorneys, architects, engineers, and staff.
• Maintain strong, responsive communication to ensure client satisfaction.
• Provide guidance to building committees and enforce house rules and governing documents.

Regulatory Compliance

• Ensure adherence to all NYC housing laws, building codes, and regulatory requirements.
• Address and resolve building violations promptly; attend administrative hearings when necessary.

Staff Management

• Recruit, hire, train, and supervise building staff.
• Oversee weekly payroll approval, review overtime usage against budget, and manage performance evaluations (mid-year and year-end).
• Administer disciplinary actions in coordination with 32BJ union protocols and attend labor hearings/arbitrations as needed.

Capital Projects & Maintenance

• Manage capital improvement projects and significant repairs, ensuring quality, budget adherence, and timely completion.
• Obtain and review at least three bids for projects, level proposals, and secure board approval.
• Conduct site visits weekly to assess conditions and monitor progress.

Procurement & Vendor Management

• Collaborate with the Purchasing Department to acquire goods and services.
• Negotiate and review service contracts, monitor performance, and approve invoices.
• Maintain positive vendor relationships to ensure service quality.

Financial Oversight

• Develop and manage annual operating budgets; attend budget and mid-year review meetings with the board and Finance team.
• Approve invoices, assign chargebacks, and monitor arrears in accordance with board policy.
• Review monthly financials with the Financial Analyst, investigate major variances, and recommend reclassifications as necessary.
• Assist with annual audits.

Unit Alterations

• Review and approve alteration applications, verify insurance coverage, and coordinate with architects if required.
• Communicate project details to the board, superintendent, and neighboring residents.

Board & Annual Meetings

• Prepare agendas with board input; distribute at least three days prior to meetings.
• Lead board meetings, present operational and financial updates, and take minutes.
• Manage follow-up on action items via the Argo HUB system.
• Coordinate annual meetings, including venue, catering, and attendance by attorneys/accountants.

Internal Argo Responsibilities

• Complete weekly Argo HUB updates and maintain active communication with internal departments.
• Participate in weekly PM meetings, town halls, and one-on-one meetings with your Director of Client Services.
• Mentor and guide assigned PMAs (Property Management Assistants), ensuring regular property visits and professional development.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: Minimum 4–6 years of NYC residential co-op and condo management experience (required).
• Knowledge:
• Proficiency in budgeting, building systems, maintenance operations, and staff supervision.
• Familiarity with NYC housing laws, building codes, and union contracts (32BJ).
• Skills:
• Strong organizational and project management skills.
• Excellent written and verbal communication, including presentation abilities.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Client Service: Exceptional interpersonal skills with a customer-first approach.
• Problem-Solving: Proactive, solutions-oriented mindset with composure under pressure.
• Leadership: Demonstrated ability to lead teams and take accountability.

Additional Requirements

• Availability to attend evening board meetings and address urgent matters as needed.
• Commitment to upholding Argo’s values and maintaining the highest standards of service.

Resumes should be submitted to Kimc@argo.com

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