Job Description

Req-ID: 10970
Client: State of South Carolina (ADMIN)
Role: Salesforce Architect - Admin (Remote)
Location: Columbia SC 29201
Duration: 12 to 24 Months
Interview Process: 1 round Virtual/Online

SCOPE OF THE PROJECT:
As a Salesforce Administrator at the Department of Administration you will play a pivotal role in the daily maintenance enhancement and integration of our Salesforce instance. You will be responsible for managing user changes monitoring workflow queue

Daily Duties / Responsibilities:

1. User Management: Create modify and deactivate user accounts profiles and permission sets as needed. Ensure user access and security are maintained according to best practices.
2. Sandbox Management: Create and manage sandbox environments for development testing and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.
3. Workflow monitoring: Monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve and workflow-related issues promptly.
4. External integrations: collaborate with teams responsible for external integrations such as aws connect service now and azure ad. Configure and maintain these integrations to ensure data synchronization and system interoperability.
5. Identity provider configuration: configure and maintain identity providers with a focus an azure ad for authentication and single sign on (sso) functionality within salesforce. Ensure secure and efficient access management.
6. Documentation: maintain comprehensive documentation of salesforce configurations processes and customizations. Provide training and support to end users as needed.

ADDITIONAL SKILLS/Duties:

Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.

Required Skills (rank in order of Importance):
Salesforce Administrator certification (e.g. Salesforce Certified Administrator.)
5 years of experience as a Salesforce Administrator with a strong focus on daily maintenance tasks.

Preferred Skills (rank in order of Importance):
-Practical experience in creating and managing Salesforce sandbox environments.
- Proficiency in promoting code modifications and updates between Salesforce environments.
- Familiarity with external integrations including AWS Connect ServiceNow and Azure AD.

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