Job Description

Genesis Technical is seeking a Technical Writer for a long-term opportunity in downtown Birmingham, AL.

Position Overview 

As part of the Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team. 

Key Responsibilities 

• Compose and review technical documentation and user guides for internal software applications and analytics dashboards. 

• Maintain and update existing articles and knowledge base ahead of fix version releases. 

• Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits. 

• Research and synthesize user feedback to improve overall content performance. 

• Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects. 

• Support SharePoint site maintenance and content development, ensuring accuracy and clarity. 

• Compose technical concepts into succinct one-pagers for executive leadership. 

Required Qualifications 

• 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field 

• 1-3 years of experience creating engaging written communication 

• Superior understanding of language and grammar principles (APA and MLA) 

• Familiarity with data analytics, Power BI, and application development concepts 

• Excellent time management, organizational, and problem-solving skills 

• Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization 

• Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint 

Preferred Qualifications 

• Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field 

• Familiarity with standard UX/UI principles 

• Experience with video editing software, including Camtasia, Premiere Pro, and After Effects 

Genesis Staffing provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Genesis Staffing and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://gtstaffing.com/privacy-policy/

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Job Tags

Work at office, Local area

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