Job Description

Position Summary:

This is a rare, high-exposure opportunity for an exceptionally talented early-career professional ready to operate at the highest levels of a nationwide home-based care delivery company. The role is comprised of two key focus areas: CEO-level leadership and enterprise AI transformation. First, this is a “Chief of Staff in training” role, and from the beginning will present in board meetings, PE sponsor engagements, and will contribute to major strategic decisions by serving as a trusted extension of the CEO’s office, gaining unparalleled visibility into how a complex organization operates. Second, this role will directly support the SVP of Innovation & Operational Excellence (current Chief of Staff) on Compassus’ enterprise AI agenda by deploying, scaling, and governing AI solutions across the enterprise. The ideal candidate thrives in ambiguity, leads through influence, rapidly becomes “the expert” in areas they own, communicates complex ideas in simple ways, and can work autonomously to solve problems and drive initiatives forward. This is not a passive learning role. You will own real work, deliver real results, and be developed into the future Chief of Staff to the CEO.

Key Responsibilities:

AI Transformation:

• Partner with the SVP of Innovation & Operational Excellence to identify and drive Compassus’s enterprise AI strategy across a complex, multi-site healthcare organization.
• Spearhead new AI initiatives end-to-end: build business cases, manage pilots, coordinate cross-functional stakeholders, and translate ambiguous opportunities into structured, executable plans.
• Monitor and manage existing AI deployments, tracking adoption, performance, and value realization; serve as the go-to internal expert on enterprise tools.
• Continuously scan the AI landscape to surface emerging tools, use cases, and technologies; distill findings into actionable recommendations for senior leadership.
• Establish and maintain AI governance frameworks, including usage policies, risk assessments, and oversight processes to ensure responsible and compliant deployment.

Chief of Staff:

• Serve as Chief of Staff in training to the CEO and shadow, support, and progressively own CoS responsibilities, developing into the full role over time.
• Prepare for and help lead Board of Directors meetings and PE sponsor engagements: own materials, set agendas, manage narrative, and drive pre/post-meeting follow-through.
• Coordinate the executive leadership team’s operating rhythm — facilitating priorities, tracking decisions, and ensuring accountability across strategic initiatives.
• Translate complex ideas into clear narratives across formats: PowerPoint decks, written memos / emails, and in-person presentation to senior and board-level audiences.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in Business, Finance, Economics, Healthcare Management, or a related field required; Master’s degree (MBA or equivalent) strongly preferred.
• Minimum of 5–7 years of professional experience required; background in management consulting, corporate strategy, technology (specifically AI), or a similarly rigorous analytical/operational role strongly preferred.
• Demonstrated hands-on experience with AI productivity and workflow tools (e.g., Claude CoWork, ChatGPT, Microsoft Copilot, or similar) required; practical on-the-job application of these tools in a professional setting strongly preferred.
• Proven ability to synthesize complex information quickly, build structured frameworks for ambiguous problems, and communicate findings clearly to executive audiences; experience in healthcare or highly regulated industries a plus.

Other Skills and Abilities:

Results/outcomes oriented. Leadership personality with a high degree of maturity. Ability to work with others in a respectful manner and at the same time be incredibly outcome and data-driven. Ability to earn respect in short order. Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. Must be able to travel.

Joining Compassus

At Compassus, we are driven by a passion for making a difference in the lives of patients and families through personalized and compassionate care. Our comprehensive range of home-based care services is designed to empower individuals facing serious illnesses to live with dignity, comfort, and peace. Joining Compassus as the Innovation Director means becoming part of an executive leadership team that is shaping the future of healthcare delivery. You will play a pivotal role in enabling us to continue our mission, address the complex challenges of the healthcare industry, and expand access to high-quality care where it is needed most — at home.

Compassus provides a continuum of integrated home-based services, including home health, home infusion, palliative, and hospice care. With over 7,500 teammates and 300+ access points nationwide, Compassus provides high-quality care and manages patients' advanced illnesses in partnership with health systems and long-term care partners. In 2019, private equity firm TowerBrook Capital Partners and health system Ascension Health purchased Compassus and continue to operate it today. TowerBrook Capital Partners is a purpose-driven, transatlantic investment management firm that has raised in excess of $22.8 billion to date.

Compassus is committed to building an inclusive and equitable workplace where every team member feels valued and empowered to contribute their best. Compassus welcomes candidates of all backgrounds, identities, and experiences, believing that differences make us stronger. Together, Compassus team members shape the future of healthcare with compassion, innovation, and opportunities for all.

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